Support.
Write to hello@getwalnut.app. We answer in English or Spanish, usually within two business days.
Common questions
Where are my notes stored?
Only on your phone. Walnut has no account and no cloud copy. If you delete the app, your notes are deleted with it.
A note landed in the wrong category or found the wrong thing.
Open the note and tap the category to move it, or tap “Edit search” to look it up again with different words.
I saved a note with no connection.
It waits in Unsorted and gets sorted on its own as soon as your phone is back online.
How do I cancel my subscription?
Subscriptions are managed by Apple: open Settings on your iPhone, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.
How do I delete my data?
Delete the app to erase your notes. Our server only keeps an anonymous count of how many notes you've sorted, with nothing that ties it to you (see the privacy policy).